Privacy Policy

This Privacy Policy explains how Yizheng New Happy Crafts Co., Ltd. ("we", "us", "our", or "HappyPet Crafts") collects, uses, and safeguards information submitted through our website (happypetcrafts.com) and our B2B communication channels.

1. Information We Collect

As a business-to-business (B2B) pet product manufacturer, we only collect information necessary to prepare quotations, develop product samples, and fulfill manufacturing orders:

• Business Contact Information: Name, work email address, company name, phone/WhatsApp number, and country of operation.
• Order & Specification Data: Product interest (collars, harnesses, leashes), order quantity, custom logo files, tech packs, and dimensions.
• Technical Browsing Data: Anonymized server logs, browser type, device information, and referral URLs.

2. How We Use Your Information

We use the data collected strictly for commercial fulfillment:

• To review technical requirements and send itemized OEM/ODM price quotes.
• To communicate regarding sample production, shipping logistics, and customs documentation.
• To fulfill purchase orders and execute export contracts.
• To provide customer service and warranty follow-up.

3. Intellectual Property & Non-Disclosure (NDA)

We understand that private-label brands require strict confidentiality. Any custom artwork, logo files, vector graphics, tech packs, and proprietary product designs submitted to us are treated as strictly confidential trade secrets. We never sell, display, or share your proprietary designs with third parties without your explicit written authorization.

4. Third-Party Service Providers

We do not sell, rent, or trade your contact information. We may share contact details only with trusted service providers necessary to operate our business:

• Email Services: Resend API for transmission of quotation request forms.
• Hosting & Edge Delivery: Cloudflare Pages for secure website hosting.
• Freight & Logistics Forwarders: Shipping carriers (e.g. DHL, FedEx, ocean freight lines) solely to deliver physical samples or bulk shipments.

5. Data Security & Retention

We implement industry-standard encryption (HTTPS/TLS) and access controls to protect your data. Inquiry information is retained as long as necessary to maintain active commercial relationships or comply with international trade record-keeping laws.

6. Your Rights

You have the right to request a copy of the business contact information we retain, request corrections, or request deletion of your information at any time by contacting our data coordinator at [email protected].

7. Contact Us

If you have questions about our Privacy Policy or commercial data handling, please contact us: